Table of Contents
1.0 Scope
2.0 Introduction
2.1 North American Aviation Inc. Supplier Approval
2.2 Quality System Audit
2.3 Supplier Re_Approval
3.0 Quality System Requirements
3.1 Manufactures
3.2 Pass Through Distributors
4.0 Supplemental Quality Requirements
4.1 Stamp Control
4.2 Required Tooling
4.3 Part Number (P/N) Identification
4.4 Quality Access
4.5 Quality Records
4.6 First Article Inspection
4.7 Nonconforming Material Control
4.8 Delivery Documentation.
5.0 Additional Requirement Information
5.1 Military / Standard Specification Hardware
5.2 Fastener Quality Act
5.3 Engineering Data
5.4 Limited Shelf Life Material
5.5 Special Processes
_ 11
1.0 SCOPE This document contractually applies when referenced on Purchase Orders or contracts issued by North American Aviation Inc. The Purchase Order flows down applicable North American Aviation Inc. Engineering drawings and specifications. The President, Vice President, Chief Operating Officer and Quality Manager of North American Aviation Inc. must approve deviations to the requirements included herein. Requests for deviation(s) shall be documented and submitted to the Quality Department. In the event that the purchase order or contract conflicts with the requirements of this document, the purchase order and/or contract requirement will supersede this document.
2.0 INTRODUCTION This document establishes the North American Aviation Inc. quality system requirements for those who provide parts / services for North American Aviation Inc. These quality requirements apply to Manufacturers and Distributors.
2.1 North American Aviation Inc. Supplier Approval All written and oral communications with the supplier as well as the supplier’s specifications, procedures, and reports shall be in English. Suppliers’ Quality systems will comply with the appropriate Quality Systems Standard along with the flow down of North American Aviation Inc. specific quality requirements for Manufacturers and Distributors as applicable. Documented evidence of compliance to the appropriate Quality System Standard along with either a successful onsite audit or a completed North American Aviation Inc. Quality Evaluation is required prior to production. Quality approval is required for all Manufacturers and Distributors who supply aircraft parts or services that are part of the FAA-approved design. Suppliers of multiple part components (assemblies) may be required to present to the North American Aviation Inc. Quality Department a documented plan prior to production. The plan must include how the North American Aviation Inc. Quality requirements will be flowed down during the production process. The NAAQR flows down the quality system requirements of Code of Federal Regulation, Federal Aviation Regulation (FAR) 21.143 and defines additional inspection requirements. In addition, it advises suppliers that their quality system, facilities, and those of any sub-tier supplier are subject to site evaluation / audits by North American Aviation Inc. and regulatory agencies.
2.2 Quality Systems Audit North American Aviation Inc. is responsible for monitoring supplier performance to ensure compliance to Quality requirements. The supplier is responsible for complying with Quality System requirements noted herein and for meeting Quality performance expectations. Failure to comply with Quality System requirements may result in an on-site audit or removal as an approved supplier. North American Aviation Inc. reserves the right to debit supplier accounts to compensate for inspection or related activities that take place as a result of North American Aviation Inc. directed inspections.
2.3 Supplier Re-Approval Supplier approval shall be re-evaluated at least once every three years by North American Aviation Inc. Quality Department. Earlier re-approval will be subject to an analysis regarding the supplier’s quality performance history and/or any significant changes in the supplier’s Quality system. Major changes in the supplier’s management, ownership, location/address and or quality system may require Quality re-approval. It is the responsibility of the supplier to provide to North American Aviation Inc. a written statement of these changes. This notification shall be sent in writing to the attention of the North American Aviation Inc. Quality department. Upon receipt of this written notification, North American Aviation Inc. will determine what type of re-approval activities will be required.
3.0 QUALITY SYSTEM REQUIREMENTS
3.1 Manufacturers North American Aviation Inc. requires suppliers to meet the intent of AS 9100 or other national standards. At a minimum, the supplier shall meet the requirements listed below. a. The contractor shall maintain adequate records of all inspections and tests. These records must include, but not limited to, raw material certifications, receiving, in process, and final inspection. All records must be kept on file for a minimum of seven (7) years or as specified on the purchase order. b. All measuring and test equipment used to verify products conformance must be calibrated and traceable to the National Institute of Standards and Technology (NIST). c. The contractor shall maintain a positive system for identifying the inspection status of supplies. d. The contractor shall maintain an effective system for controlling nonconforming material, including procedures for identification and segregation. e. The contractor shall inspect, upon receipt, all subcontracted or purchased supplies used in the contract. f. Compliant with the requirements outlined in this document.
3.2 Pass Through Distributors A Pass Through Distributor is defined as a supplier that procures parts, materials and assemblies and sells these products to a customer without affecting product characteristics or conformity. Pass Through Distributors of materials, parts, or assemblies must employ a documented quality system that is; a. Meets the intent of the requirements outlined in AS9120 or equivalent international standard (i.e. EN9120). b. Meets NAA quality requirements as applicable.
4.0 SUPPLEMENTAL QUALITY REQUIREMENTS
4.1 Stamp Control An inspection stamp system shall be established and maintained in accordance with the following requirements: a. Inspection stamps shall be designed to be identifiable to the supplier and the supplier’s inspector who affixes the stamp. b. When direct use of the in-process manufacturing, inspection or final acceptance stamp is impractical due to size, construction, oil or finish-paint, the stamp shall be applied to an attached tag, label, plate or bag containing the part. c. For all Supplier-controlled part numbers, acceptance by the supplier of items to be delivered to NAA shall be indicated by means of the supplier’s Quality representative certifying compliance with approved engineering requirements. Documentation of this certification shall be included with each shipment. d. Individual parts will be final acceptance stamped in accordance with the supplier’s approved quality system. e. Non-issued stamps shall be kept secure to prevent unauthorized use.
4.2 Required Tooling For manufacturing and inspection purposes, drawing tolerances are to be applied to nominal features of tooling. Master Tool – A tool that is used as the controlling medial for all applicable tools (assembly jigs, control tools, etc.) and their features (major aircraft sections mating attach points, tool holes, lofted surfaces, etc.).
Control Tool – A pattern or model (either hard physical or electronic formatted tool) depicting part configuration and used as the controlling media for part fabrication and acceptance. Control Tool is a compilation of engineering design data and tolerances, manufacturing requirements and inspection criteria.
4.3 Part Number (P/N) Identification The supplier shall assure that the articles and materials provided are correctly identified per applicable drawings, specifications, or other documents. Parts shall have the supplier P/N applied to the part. Part marking shall be accomplished by permanent ink stamping of the parts, when the identification method is not specifically regulated by the drawings, specifications, or other documents. Parts that are too small to be surface marked legibly shall be part number tagged either individually or by the bundle. P/N identification shall be traceable to appropriate supplier quality records.
4.4 Quality Access The supplier guarantees the right of access of their facilities and quality related data to the regulatory authorities and North American Aviation Inc. This right of access is extended to all sub-tier and raw material suppliers.
4.5 Quality Records The supplier shall establish and maintain a record system to retain records for a minimum of seven (7) years after product shipment.
4.6 First Article Inspection A first article inspection on a part from each first lot shipment to verify all engineering characteristics shall be completed by the supplier. First article inspections performed by the supplier shall be recorded on a First Article Inspection Report (FAIR) that conforms to the requirements of AS9102. The FAIR shall note as a minimum, the drawing number, product serial or lot number, engineering revision level; including applicable incorporated engineering changes, each drawing characteristic, location and tolerance, devices used to measure each characteristic, and a designation of acceptance or rejection for each characteristic. The FAIR shall be retained as a Quality Record (see section 4.5) at the supplier’s facility and a copy shall be submitted to North American Aviation Inc. along with the first lot shipment.
4.7 Nonconforming Material Control
4.7.1 Latent Defect Reporting In the event a condition is discovered that affects previously delivered product(s), North American Aviation Inc. shall be notified in a timely manner of the condition. Notification shall be in the form of a letter addressed to the attention of the North American Aviation Inc. Quality Department. This letter must include all pertinent information concerning the condition (i.e. part numbers, lot/batch numbers, serial numbers, quantities, time frame, description of condition, etc.) and the corrective action taken to prevent any recurrence.
4.8 Delivery Documentation The supplier shall provide a certificate of conformance (C of C) documentation denoting acceptance for each end-item delivered in accordance with the purchase order/contract. The contents shall include lists of all serial numbers as applicable. The format of this documentation should be in accordance with the purchase order/contract and signed by the supplier’s authorized representative. If the end item manufacturer company is a company other than themselves, a Supplier must identify actual manufacturer and origin of manufacture on the packing sheet. If the items and/or hardware provided by the supplier are covered under the Fastener Quality Act, then the following information must be provided by the supplier on the packing sheet and as a label on the individual packages: (1) Part Number, (2) Lot Number, (3) Name of actual manufacturer and (4) date of manufacture.
5.0 ADDITIONAL REQUIREMENT INFORMATION
5.1 Military/Standard Specification Hardware Suppliers shall deliver military/standard specification hardware (AN, MS, NAS, etc.) compliant with the latest document revision, unless otherwise specified by North American Aviation Inc.
5.2 Fastener Quality Act Supplier shall comply with the latest revision of the Fastener Quality Act (FQA).
5.3 Engineering Data Suppliers shall notify the North American Aviation Inc. purchasing department when data in suppliers’ possession does not agree with the latest revision data reflected on the Purchase Order or when additional specifications or drawings not listed on the purchase order are required by controlling engineering data.
5.4 Limited Shelf Life Material Limited shelf life materials shall have 75% of the remaining shelf life available at the time of shipment to North American Aviation Inc. unless the North American Aviation Inc. buyer authorizes an exception. The North American Aviation Inc. buyer shall notify Quality department of any exceptions.
5.5 Special Processes North American Aviation Inc. Quality Department MUST approve all suppliers and subcontractors performing special processes. Contact North American Aviation Inc. Purchasing Department for a list of approved suppliers prior to subcontracting work. NOTE: North American Aviation Inc. PurchasingIf the supplier or subcontractors performing special processes are not approved, please notify the Quality Department of the requirement.
